Privacy

Last updated 26 September 2026

Two kinds of people use Meanwhile. Someone who signs up is our customer, and we decide how their account data is handled. Everyone on their roster was added by them — we hold that data on their instructions and do nothing else with it. In data-protection terms they are the controller for their roster and we are their processor.

What we hold about an account holder

Name, email address and sign-in identity, through our authentication provider.
Workspace name, the plan you are on, and your billing details, held by our payment provider — we never see or store your card.
What you created in the product: workshops, programmes, sessions and settings.

What a customer's workspace holds about their people

Display name, and optionally an email address, employee reference, region and tags.
A personal join code, so scores follow the same person between sessions.
Answers given in sessions, including free-text responses and reflections, and points scored.
Optional after-session pulse answers about energy and connection.
Optional workstyle assessment answers, where the workspace uses that feature.

Reflections are shown only to the person who wrote them. Someone marked as not competing is kept off every ranked board. A workspace administrator can see, export and delete any of this at any time.

Candidates

A workstyle assessment sent to someone who is not yet on the team is kept for 90 days from the day the link was sent, and then deleted automatically, unless they are marked as hired — in which case it becomes part of their record. Sooner on request.

Who else touches it

We use a small number of providers, each for one job:

Vercel — hosting and delivery.
Neon — the database, hosted in the EU.
Clerk — sign-in and account security.
Stripe — payments. Card details go to Stripe, never to us.
Resend — the emails we send you.
Anthropic — only where a workspace uses an AI feature, and only for the text that feature is given. It is not used to train models.

We do not sell data, we do not share it for advertising, and we do not use what is in a customer's workspace to train anything.

How long we keep it

Workspace content stays while the workspace exists. Close your account and email hello@meanwhile.run and we delete it, other than records we are required to keep — invoices, chiefly — which we hold for as long as the law requires and use for nothing else.

Your rights

You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. If you are on a customer's roster rather than an account holder, ask them first — it is their workspace and they can action it immediately. If that goes nowhere, email us and we will help.

Email hello@meanwhile.run for anything on this page. If you are in the UK and think we have handled your data badly, you can complain to the Information Commissioner's Office.

Cookies

We set what is needed to run the product: a sign-in session, a session-room token for people joining a live room, and a preference or two. There is no advertising or cross-site tracking, so there is no cookie banner asking you to accept any.